This policy explains what the Bravefall Development Team keeps when you play Bravefall — The Ember Covenant, why we keep it, and what you can ask us to do with it.

1. What we collect

• Account details. The name you play under, and — if you signed in through a messaging platform — the account id that platform gives us, so we can recognise you next time. We do not receive your password from it.
• Game data. Your progress: warlord, familiars, items, currency, battles, trades and the settings you choose.
• Technical data. Server logs: IP address, device and browser type, the time of a request and which part of the Game it reached. These are what let us find crashes and abuse.

We do not ask for your real name, address, phone number or date of birth, and we do not want them. Please do not put personal details into a nickname, a message or a support request.

2. Why we keep it

• to run your account and save your progress;
• to keep the Game fair — spotting cheating, abuse and multi-accounting;
• to find and fix faults, and to see which parts of the Game are used;
• to answer you when you contact support.

3. Who else sees it

Other players see only what the Game shows: your name, level, rank, the familiars in your warband and anything you post yourself.

We do not sell your data and we do not pass it to advertisers. We share it only with the companies that host our servers, and only as far as hosting requires, or where a law obliges us.

4. How long we keep it

Account and game data stay while the account exists. Server logs are kept for a short operating window and then rotate out. When the Game closes, the data behind it is deleted.

5. Your choices

You can ask us to show you what we hold on your account, correct it, or delete the account and its data. Write to us through the in-game support channel or the community group you joined the Game from, from the account in question, and we will act on it.

6. Children

The Game is not aimed at children under 13, and we do not knowingly keep data from them. If you believe a child has created an account, tell us and we will remove it.

7. Where the data lives

Our servers are hosted in the United States. Playing means your data is stored and processed there.

8. Changes

We may update this policy as the Game develops. The current version always lives at this address, and the date below tells you when it last changed.

Bravefall Development Team · last updated 1 October 2026